Independent Plex media server experts. We fix what Plex forums can't — fast, flat-rate, and guaranteed.
PlexFix Pro is a remote support service built specifically for Plex Media Server users. When your server is buffering, transcoding is broken, remote access won't connect, or your library won't scan — we remote in and fix it.
We're not a generic IT helpdesk. Every fix we do is focused on media servers: Plex, the hardware it runs on, the network it lives behind, and the clients that stream from it. That specialization means faster diagnosis and fixes that stick.
1. Book a session — Pick a plan that fits your issue. Quick Fix ($49) for single problems, Full Setup ($99) for comprehensive optimization, or Pro Build ($149) for rebuilds and migrations.
2. Connect — We schedule a time, you share a screen-share link (Parsec, AnyDesk, or similar). You watch everything we do in real time.
3. We fix it — We diagnose the root cause, apply the fix, test playback across your devices, and document what we changed.
4. Pay only if fixed — If we can't resolve it, you don't pay. Period. If the same issue returns within 30 days, we come back free.
We live in Plex dashboards, hardware transcoding configs, and network stacks. Not generic IT — Plex-focused.
No hourly billing, no scope creep. You know the price before we start. The fix takes as long as it takes.
Temporary access only. You watch everything live. Credentials are never stored. Session ends when the fix is done.
If we can't fix it, you pay nothing. Plus a 30-day guarantee on every completed fix.
Same-day sessions, flat-rate pricing, no-fix no-charge guarantee.
View Plans & BookTips and guides from our team: